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Online Reviews Management

Online reviews displayed on sites such as Google, Facebook, Healthgrades, RateMDs, etc. play an important role in consumers’ selection decisions when booking appointments or making purchases. This makes it critical to have online review management as part of your overall marketing strategy.

By managing reviews, you can protect and improve your business’ online reputation, boost your search engine performance, and foster brand trust among existing and potential customers.

Use our online reviews generation and management tool to take charge of your business reputation and prosper.

Tactics for Success

Action Steps for Online Reviews Management

Respond to Online Reviews

Your commitment to being a responsive business is crucial for your customers' satisfaction.  Use our review management tool to help you effectively thank positive reviewers to boost retention and empathetically navigate negative reviews to mitigate detrimental impacts, even winning over folks!

Use Reviews as Assets for Marketing

Incorporating positive reviews into an integrated marketing strategy inspires trust in potential customers and boost search engine ranking.  Use our tool to send out review requests and post the positives online -- including your website, social media business pages, and advertisements -- to boost customer conversion.

Generate New Reviews from Customers

To maximize your marketing efforts, you need a proactive strategy to reach out to customers and obtain new reviews.  We harness a variety of key engagement channels to effectively capture reviews for you.