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Online Reviews Management

Online reviews displayed on sites such as Google, Facebook, Healthgrades, Vitals, RateMDs, etc. play an important role in consumers’ purchase decisions. This makes it critical to have online review management as part of your overall marketing strategy.

By managing reviews, you can protect and improve your business’ online reputation, boost your search engine performance, and foster brand trust among existing and potential customers.

Tactics for Success

Action Steps for Online Reviews Management

01
Respond to Online Reviews

Your commitment to being a responsive business is crucial for your customers' satisfaction.  Let us help you effectively thank positive reviewers to boost retention and empathetically navigate negative reviews to mitigate detrimental impacts, even winning over folks!

02
Use Reviews as Assets for Marketing

Incorporating positive reviews into an integrated marketing strategy inspires trust in potential customers and boost search engine ranking.  Let us help you add reviews into your various digital marketing channels -- including your website, social media business pages, and advertisements -- to boost customer conversion rates.

03
Generate New Reviews from Customers

To maximize your marketing efforts, you need a proactive strategy to reach out to customers and obtain new reviews.  We harness a variety of key engagement channels to effectively capture reviews for you.